Blackberry 10/windows 10 problems for the past year there has been an undercurrent in the blackberry user community regarding problems with windows 10 and the blackberry link application intended to allow connections, sync, backup, restore, etc. between blackberry 10 smartphones and windows pcs.. The black berry link logo popped up.the first message was "blackberry link has stopped working. windows is checking for a solution to the problem. " followed up by "a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.". 1. go to/open folder on: c:users(your-username)appdataroamingapple computeritunes 2. rename file "itunesprefs.xml" to itunesprefs.xml.old (you should uncheck first "hide extensions for known.
Blackberry link has stopped working i recently received this message after using blackberry link program for years in windows 7. in response, i uninstalled and reinstalled all of my blackberry programs (desktop, link including the desktopsoftware 1.2.0.52 version and blend).. Migrate the contacts and calendar data from outlook to a wirelessly sync'd source (for example gmail, hotmail, office 365, etc.) for continued ability to manage these pim items.. Which blackberry device are you using? bb link for os 10 (bb passport) worked on my windows 10 notebook (although i didn't use it in the last 3 or 4 months)..